Responsible Gaming

Play safely and responsibly at g baji

Enjoying entertainment and knowing your limits can go hand in hand. g baji believes that responsible gaming is not just about rules — it is our commitment to every player.

For ages 21+ SSL Encryption 24/7 Support Bangla and English Support

Why responsible gaming matters

Awareness is the first step to staying safe

Online betting and casino games are a form of entertainment — they should never be seen as a solution to financial problems. At g baji, we want every player to be mindful of their budget, time, and mental state while playing. Once gaming goes beyond entertainment, it is no longer a source of enjoyment.

Our Terms and Conditions clearly state that you must be at least 21 years old to open an account at g baji and to take part in any betting or gaming activity. This rule is strictly followed and we are committed to protecting minors.

Players often do not notice when their habits are becoming a problem. Spending less time with family, feeling financial pressure, or playing more to recover losses — these are warning signs. At g baji, our support team is here for players in these situations.

If you have any questions about your gaming habits or want more information, you can read our FAQ section. It contains detailed guidelines on responsible gaming.

Mandatory for ages 21+. g baji provides services only to individuals aged 21 or above. Minors are not permitted to open an account or play, and if this policy is violated, the account will be closed immediately.

Get immediate support

24/7 Live Chat
Use the live chat option on the site to reach us in Bangla or English.
Email Support
[email protected] — write to us in Bangla and we will respond.

Control tools — set your own limits

At g baji, control over your gaming stays in your hands

Deposit Limit

Daily / Weekly Deposit Limit

Set the maximum amount you want to deposit each day or each week. Once the limit is reached, no new deposits can be made.

Time Control

Session Time Limit

Set a time limit for how long you play in one session. When the set time is up, the system will alert you and pause the game session.

Loss Limit

Maximum Loss Limit

Gaming will stop automatically after you lose a set amount, so you do not go beyond your budget in a single day or week.

Break

Cooldown Break

Temporarily pause your account for 24 hours up to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

Permanent Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request to permanently close your account. This cannot be reversed.

Reality Check

Reality Check Reminder

A popup reminder will appear every hour showing how long you have been playing and the total amount spent. This helps you stay aware.

Request a limit

Select your preferred limit type and amount below, then send it to our support team. You can also make the request via 24/7 live chat or email.

Warning signs of a problem

Seek help if you notice these signs

  • You keep betting more and more to try to recover losses.
  • You hide your gaming from family or friends.
  • You go beyond your set budget, taking on debt or using other people's money to play.
  • You prioritise gaming over work, family, or relationships.
  • You feel restless, irritable, or mentally uneasy when you are not playing.
  • You repeatedly decide to stop but cannot.
  • Gaming is affecting your sleep, eating, or health.

Where to find help

You do not have to face this alone

g baji 24/7 Live Chat
Contact us in Bangla or English via the site's live chat. Our trained team will help with setting limits and self-exclusion.
Email Support
[email protected] — share your situation with us in confidence.
Family and Close Ones
Talk to a trusted family member or friend. Support from those close to you matters most.
Professional Counselling
Seek advice from a mental health specialist or addiction counsellor. This service is available at both government and private centres in Bangladesh.
Mental Health Services
Contact the mental health department of your local government hospital — free consultations are available there.

g baji's commitment to responsible gaming

We do not just provide games — ensuring a safe environment is also our responsibility

  • Age is confirmed during account verification — anyone under 21 will not be able to open an account.
  • If signs of problematic gaming appear, our support team proactively reaches out to the player concerned to offer assistance.
  • Once a self-exclusion request is received, the account is deactivated immediately and all marketing communications are stopped completely.
  • Under our Privacy Policy, any information related to responsible gaming is handled with complete confidentiality.
  • All information about your play time and bet amounts is shown transparently in your account history.
  • While a cooldown or self-exclusion is active, no bonus offers or promotional messages are sent during that period.

Questions and answers about responsible gaming

Simple answers to common questions

Yes, you can set a daily or weekly deposit limit at g baji. You can make this request through our 24/7 live chat or by email. Once the limit is active, no deposits above the set amount will be allowed.

Self-exclusion is a permanent step where you can voluntarily request to permanently close your g baji account. Once this request is processed, the account cannot be reactivated and you will no longer receive any marketing communications. Contact us via live chat or email.

A cooldown break is temporary — your account can be paused for 24 hours up to 30 days, after which it becomes active again automatically. Self-exclusion is permanent — once requested, it cannot be reversed. If you want a short break, choose a cooldown; if you want to stop completely, choose self-exclusion.

g baji provides services only to individuals aged 21 or above. Age is verified during account verification. If someone opens an account with false information and this is later proven, the account will be closed immediately.

The account holder must make the request directly. However, if a family member is concerned, they can email our support team to describe the situation. We will review the family member's concern on a case-by-case basis and take the necessary steps.

The service is provided with complete confidentiality. Information related to responsible gaming contacts or limit requests is stored and handled in accordance with g baji's privacy policy. It is not shared with any third party.